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Find answers to common questions about registration, profile setup, scheduling, financial workflows, team access, and daily doctor panel usage.
Account setup
Login, registration, and account basics.
Daily work
Visits, consultation room, records, and scheduling.
Finance and collaboration
Wallet, withdrawals, contracts, team, and support.
Getting started, login, basic information, and security
Start by registering as a doctor, then complete your professional profile, services, scheduling, and wallet. The getting-started guide walks through this path step by step.
Yes. The dashboard is available, but profile, services, and availability should be complete before patients start booking.
Review the editable fields in account settings and correct any inaccurate details.
Patient-facing information, specialties, centers, and fees
Professional title, specialties, medical centers, insurance, services, and a clear short summary are usually the most important.
The profile explains who you are. Services define what patients can book, under what conditions, and at what fee.
Yes. Define them separately so patients understand time, fee, requirements, and visit conditions.
Calendar, capacity, messages, and daily visit execution
Scheduling controls capacity and available times. Visits are for daily execution, ready patients, visit status, and entering the consultation room.
Use it for online visits. Messages, files, records, prescriptions, and visit outputs live there together.
They appear in the consultation room and patient record. Dashboard cards provide faster daily access.
Balance, withdrawals, transactions, IBAN, and financial collaboration
The wallet shows balance, transactions, withdrawals, deposits, and the doctor’s payment flow.
Usually a verified IBAN and financial identity details. Review withdrawable balance and settlement rules before withdrawing.
Contracts help track collaboration with centers, shares, commissions, and settlement state.
Secretary registration, notifications, and request tracking
Add a secretary and choose which messages they receive.
Note the affected section, steps to reproduce the issue, and the error message. Keep a screenshot if useful. Support tickets are currently unavailable in the panel.
Check the closest category on this page. For an overview of the panel and its workflows, see the getting started guide and tools overview.